• You Are STILL Not The User

    by  • April 10, 2019 • 0 Comments

      This week I am reprinting a classic from the Nielsen/Norman group about the dangers of using internal consensus as a stand-in for actual research and testing. This is a classic mistake, usually committed by product people who have backgrounds in sales and marketing instead of research and/or engineering. But it is not limited...

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    WTF DesignOps?

    by  • March 10, 2019 • 0 Comments

    Having a “DesignOps mindset” in your team is important, no matter how big your company is. It creates efficiencies in the long run, and generates more consistent work.

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    Positive Reinforcement In UX Design

    by  • February 20, 2019 • 0 Comments

    A guest column  by Sean McGowan about good and bad reinforcement in interface design. As we grow more accustomed to design systems like IBM Cobalt and Google Material, we grow increasingly familiar with certain types of interactions. While this can be a good thing, there is a trade-off in our expectations. We assume that every action...

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    Another Railway UX Article

    by  • January 12, 2019 • 0 Comments

              Bad UX is all around us. I guess I am not the only one who notices UX fails in everyday experiences. This is a column by Dwarkanath Prabhu from Febrary, 2018 I travel by the Mumbai local train every day, and often take the metro. Millions of people in Mumbai...

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    How can Agile and UX play well together?

    by  • October 5, 2016 • 0 Comments

    Over the past few years, I’ve been a lead UX designer in an Agile environment. To clarify what I mean by this, I’ll define Agile as a specific development framework designed for rapid iterations of functional software. This is accomplished by the use of two-weeks sprints where developers will tackle a particular user story...

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    UX Pros Never Sleep

    by  • September 22, 2016 • 0 Comments

    I found this blog from UX professional Jennifer Aldrich, a UX maven working at InVision and other places. Wherever I am, I am aware of the experience. It’s the same way I am aware of music production, film editing, writing, the way people walk and gesture, accents and a bunch of other things. This...

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    The Next Five Years of UX

    by  • September 8, 2016 • 0 Comments

      I ran across this article in Forbes. I know, right? Since when has a money magazine ever cared about design thinking, about promoting user experience, about rethinking the way we do things? Since somebody figured out the cruel fact that if you don’t care about this stuff, you’re dead. Sure, depending on your...

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    Interactive Sarcasm

    by  • September 2, 2016 • 0 Comments

    Surfing through various UX posts, I found this handy (and profane) tutorial on common UX tools. He’s pretty dismissive of the tools in an offhand way, but at least he leaves Fireworks alone. RIP Fireworks, my longtime go-to. For the record, I use paper, Fireworks, Axure, Flinto, Adobe XD and Sketch. Not in that...

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    Superimposed Experience

    by  • August 28, 2016 • 0 Comments

      I’m writing this post is response to a prompt I found on the Toptal Freelance Interactive Designers Group website. They ask me to talk in a general way about I want to bring to UX. In short, it’s one of my goals to stamp out bad UX everywhere I find. My goal is to increase...

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    The Canadians Who Really Invented GUI

    by  • August 17, 2016 • 0 Comments

    This article borrows heavily from Clive Akass, who wrote about this in 2001. It just goes to show you that people will reject a forward-thinking idea because of things that have nothing to do with its merits. Everyone knows that Steve Jobs and Steve Wozniac started flogging Apple 1 circuit boards from a Palo Alto garage...

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    The Eight Worst UX Mistakes

    by  • October 1, 2015 • 0 Comments

    The 8 Worst UX Mistakes by  Piotr Koczorowski Have you ever asked yourself what UX is all about? It’s about learning from mistakes. You can build a design around the idea of turning bad experiences into good ones. We tend to follow the core principles of UX design, but sometimes they slip designers’ minds,...

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    Wireframes and Personas

    by  • October 1, 2014 • 4 Comments

    These past few months I have had the opportunity to do freelance work with a few different agencies and have had wildly different experiences. One thing that becomes clear is that, while UX is a buzzword and many clients seem to want it, many agency heads (account executives) don’t really understand what it is....

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